Titan Solar Power customer research
Start with the problem you actually have.
Titan is no longer operating. That does not make every former customer’s situation the same. Choose the path closest to yours, preserve the records that matter, and then use the right official or technical source.
Choose a research path
Three common situations
This is general research help, not a legal eligibility test or advice about whether to make a payment, settle a debt, or file bankruptcy.
01Service, repair, or incomplete installation
For systems that need repair, are not producing, lost installer support, or were never fully activated or completed.
- Contract and installer workmanship warranty
- Equipment brand/model and monitoring history
- Permit, inspection, interconnection, or PTO records
- Photos, error codes, and prior service requests
02Buying or selling a home with Titan solar
For questions about ownership, system status, financing, lien or UCC filings, payoff or transfer steps, and the records a buyer or seller should request.
- Purchase, lease, or loan agreement
- Most recent utility bill and production history
- Loan-servicer or transfer notices
- Any title, payoff, or UCC documentation
03Contract, financing, or sales concern
For a mismatch between what was represented and what was signed, financed, installed, produced, or charged.
- Proposal and signed agreement
- Loan agreement, payment history, and notices
- Sales messages and savings/production materials
- Tax-credit materials and utility bills
Warranty question
Titan is gone. Some equipment coverage may remain.
Manufacturer warranties are separate from Titan's own workmanship or service obligations. SolarEdge and Enphase both publish guidance for homeowners whose installer went out of business.
Check Titan Solar Power warranty coverage →EnergyAid’s role
Service option, not Titan’s replacement.
EnergyAid says it acquired certain Titan assets and records and offers commercial service options to former Titan customers. It says it did not acquire Titan or assume Titan’s warranties, debts, liabilities, or legal obligations.
That distinction matters: EnergyAid may be useful when a system needs service, but it is not a successor responsible for every Titan issue.
Read EnergyAid’s Titan FAQ ↗Before contacting anyone
Preserve the basic record set.
Keep copies of the original documents and take screenshots before portals, servicing arrangements, or equipment access changes. Do not upload account numbers, government ID, or unredacted loan documents to a public form.
System and installation
Contract, permits, inspections, PTO/interconnection record, monitoring export, photos, equipment model numbers, and service requests.
Financial and sales records
Proposal, signed finance documents, payment history, lender notices, sales texts/emails, and the bills used to support a savings claim.
Home transaction records
Title-company requests, payoff information, UCC filings if applicable, system ownership documents, and current production status.
Where to go next
Manufacturer support terms, a licensed local technician, your utility or permitting office, the lender’s written dispute process, or your state consumer-protection agency depending on the issue.