File a Massachusetts consumer complaint
The Attorney General's Consumer Advocacy and Response Division accepts complaints involving businesses, home improvement contracts, financing, and utility disputes.
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Connecticut · Filed July 19, 2024What does Connecticut's lawsuit against Sunrun allege?
The Connecticut Attorney General sued Sunrun, two solar companies, and two salespeople. The complaint alleges contracts without informed consent, forged signatures, consumer impersonation, unpermitted work, and systems that did not function.
These are allegations in a government complaint, not findings by this site or a final court decision.
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01Where can I file a solar complaint?Official state complaint channels and what they handle02Who handles a solar utility problem?Billing, service, meters, and interconnection03Where can I report a solar loan or payment problem?Consumer agencies that handle financial complaints04How do I find permits, filings, and public records?Official records and document request pages
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Specific resources for Massachusetts
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File a utility complaint with the DPU
Instructions for Massachusetts residents with unresolved concerns involving a regulated electric, gas, or water company.
Massachusetts Department of Public UtilitiesRequest public records from the DPU
Official instructions for locating DPU filings and requesting records that are not already available online.
Massachusetts Department of Public UtilitiesMassachusetts solar consumer protection information
State information about solar marketing claims, consumer precautions, complaint channels, and current program notices.
Massachusetts Department of Energy ResourcesWhat solar policies and programs are listed for Massachusetts?
The DSIRE state page collects solar policies, programs, incentives, net-metering rules, and interconnection information available for Massachusetts.
DSIRE — N.C. Clean Energy Technology CenterVerified Aug 16, 2026Massachusetts Solar for All remains paused
The state's consumer protection page says program funding is paused and warns residents about organizations claiming to represent the program.
Updated Jul 2026Massachusetts refreshed its consumer protection law indexThe state's law library page collects current statutes, regulations, forms, court materials, and official complaint channels.
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