Florida solar consumer resources · reviewed September 6, 2026
Sunrun Roof Dispute in Florida: Homeowner Alleged $8,000 Removal Cost and $35,000 Buyout
A Florida homeowner alleged that Sunrun would not remove its solar panels so she could replace a leaking roof unless she signed a new agreement and paid more than $8,000. When she sought cancellation instead, she alleged Sunrun demanded about $35,000 to buy out the contract.
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Sunrun or another companyResearch the company and public record →Roof or installation issuesSee the Florida Sunrun roof case →Loan, lease or buyoutCheck Florida disclosure requirements →System not workingFind the official Florida route →
What Florida law requiresCheck the solar disclosure items →Featured Florida Sunrun case
Sunrun roof replacement dispute: panel removal, a new agreement and a contract buyout.
According to an October 2025 federal court order summarizing Linda Dow's amended complaint, she entered a 25-year Sunrun contract in 2019. After learning in September 2024 that her roof was leaking, she sought to replace it. The order says she alleged Sunrun refused to remove the panels unless she agreed to sign a new contract and pay more than $8,000, the estimated panel-removal cost.
Dow then sought to cancel. The court order says Sunrun demanded a $35,000 buyout. She retained an attorney and later sued, alleging three violations of the Florida Consumer Collection Practices Act. Those claims were allegations, not findings that Sunrun violated the law.
One Sunrun removal-cost argument was called a “red herring.”
In deciding whether the first federal case belonged in federal court, Judge Kathryn Kimball Mizelle rejected Sunrun's attempt to include the $8,000 panel-removal cost in the amount in controversy. The order called that theory a “red herring” and later said of Sunrun's additional theories, “None are persuasive.” Those statements addressed federal jurisdiction, not whether Sunrun committed the consumer-law violations Dow alleged.
Read the relevant court order ↗Case timeline
From roof leak to settlement.
- September 2024
Dow learned of a roof leak and sought a roof replacement estimated at $23,000. The later federal order summarized her allegation that Sunrun would not remove its panels unless she signed a new agreement and paid more than $8,000.
- August 2025
Dow sued in Pasco County and filed an amended complaint alleging three violations of the Florida Consumer Collection Practices Act.
- October 30, 2025
The Middle District of Florida sent the first removed case back to state court after finding Sunrun had not established the federal amount-in-controversy requirement.
- December 2025 to January 2026
Sunrun removed the Pasco County case to federal court again and moved to compel arbitration. The parties then jointly asked to stay the case for binding arbitration, which the court granted on January 6.
- April 2026
The federal docket reports that mediation held April 2 ended in settlement. Public docket entries do not disclose the settlement terms.
Florida paperwork check
Florida solar sales and leases covered by § 520.23 require a separate disclosure. Check yours.
Florida Statutes § 520.23 requires a separate written disclosure, separately acknowledged by the buyer or lessee, covering dozens of items when applicable. Several of them matter directly when a homeowner later needs roof work or wants to sell the home.
Roof warranties§ 520.23(23)
Florida's solar disclosure law calls for a description of any roof warranties.
Roof replacement§ 520.23(24)
The disclosure must warn that replacing a roof may require reinstalling the solar system.
System removal fees§ 520.23(10)
One-time and recurring fees must be described, including estimated system-removal fees when applicable.
Liens and UCC filings§ 520.23(28)-(29)
The disclosure addresses liens and whether a UCC-1 or fixture filing will be made.
Selling the home§ 520.23(30)-(31)
Transfer restrictions and lease-transfer conditions must be disclosed when applicable.
Financing and total cost§ 520.23(6), (11)-(12)
The statute requires total-cost and financing disclosures, including interest and other fees.
Cancellation window§ 520.23(13)
The disclosure generally must notify a buyer or lessee of at least a three-business-day rescission period, subject to statutory exceptions.
Who installs and services it§ 520.23(2)-(3)
Installer and maintenance-provider contact information and valid state contractor license numbers are part of the required disclosures when applicable.
Important distinction
The Dow lawsuit did not establish that Sunrun violated § 520.23. The disclosure requirements are included here so Florida homeowners can compare their own paperwork with the current statute.
Why the disclosure matters
Florida law attaches consequences to a willful and intentional violation.
Section 520.25 says a seller who willfully and intentionally violates this part may face a noncriminal fine up to the cost of the distributed-energy system. It also provides a potential owner recovery or setoff involving finance charges and fees, plus attorney fees and costs. Whether that provision applies to a particular agreement depends on the facts and the law governing that transaction.
Read the current Florida statute ↗Official Florida routes
Use the route that matches the situation.
Consumer transactionFlorida Attorney General complaint
For complaints about deceptive or unfair business conduct in a consumer transaction.
Open official complaint route ↗Contractor checkVerify a Florida licenseCheck the contractor or business name, license type, current status, and public license record.
Search DBPR records ↗Licensed or unlicensed activityFile a DBPR complaintDBPR explains complaint routes for regulated professionals and suspected unlicensed activity.
Open DBPR complaint information ↗SolarComplaint.com researchSunrun complaints, lawsuits and enforcementContinue into documented Sunrun investigations, enforcement actions, settlements, and cases from other states.
Browse Sunrun research →Florida takes legal action against Vision Solar and SetUp My Solar
The state alleged deceptive and unfair practices involving residential solar sales and installations. The linked release describes filed state actions, not final findings.
Florida Attorney General · Source dated Dec 4, 2023Read the Florida Attorney General source ↗Florida Titan Solar Power record
Titan Solar Power FL, Inc. appears in the Chapter 7 bankruptcy record.
The U.S. Bankruptcy Court for the District of Arizona lists Titan Solar Power FL, Inc. as an associated Titan debtor under case 2:24-bk-05226-EPB. That listing identifies the Florida-named debtor; it does not determine the status of an individual customer's contract, loan, warranty, or bankruptcy claim.
View the official Titan bankruptcy case hub ↗Keep researching
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