complaints against solar providers received by the Maine PUC's Consumer Assistance and Safety Division in 2025.
Read the 2025 PUC annual report ↗Maine consumer research
Maine solar: records, guides, and official sources.
A Maine-focused front door to documented reporting, practical consumer information, and the agencies that handle different parts of a solar problem. This is public-source research, not legal advice.
Reporting and documented Maine record
Freedom Forever's liquidation has made service and warranty questions immediate for some Maine homeowners.
WGME reported in August 2026 that customers were trying to determine what service and warranty coverage remained after the installer entered liquidation. The story reports that the Maine Attorney General had received 72 Freedom Forever complaints since 2023.
Freedom Forever bankruptcy, Chapter 7 and customer-help research →
Read the reporting ↗Public record
Maine's complaint data points to more than one kind of solar concern.
consumer complaints received by that division in 2025, across the issues it handles.
See the PUC complaint data ↗Maine's Attorney General published a consumer advisory about misleading solar advertisements and financing claims.
Read the AG advisory ↗Complaint counts describe reports received. They are not findings about every complaint, company, or transaction.
Maine consumer guides
Two practical places to start.
These are broad entry points, not a diagnosis tool. They help identify the records to gather and the official Maine source most likely to be useful.
Company or system problems
For an installer closure, missing service, equipment issue, warranty question, or roof work. Start by separating the installer's promise from any manufacturer warranty, monitoring account, financing agreement, permit, and utility records.
The Maine Attorney General's solar guidance specifically flags maintenance responsibilities, warranties, monitoring, roof repair or replacement, and removal costs as terms worth reviewing.
Read Maine AG solar guidance ↗Bills, contracts, and solar sales
For savings claims, a proposal that does not match the bills, financing, a community-solar subscription, cancellation, or a sales representation. Keep the proposal, signed contract, utility bills, solar-company bills, production information, and sales messages together.
Community solar can involve utility credits and a separate provider bill. Maine's Office of the Public Advocate explains the billing, credit, and cancellation framework.
Official Maine sources
Go directly to the source that fits the issue.
Maine Attorney GeneralBusiness or consumer complaint
For a complaint about a solar business, contractor, sales practice, or consumer transaction.
Open complaint route ↗Maine Public Utilities CommissionUtility billing, service, or regulated issueConsumer Assistance explains the PUC complaint process and its scope.
Open PUC complaint route ↗Office of the Public AdvocateCommunity solar billing and cancellationState guidance on subscriptions, utility credits, separate bills, and cancellation timing.
Open community solar guide ↗Department of Energy ResourcesSolar disclosure formsStandard ownership and leasing forms for customer-sited solar equipment.
Open disclosure forms ↗Maine Attorney GeneralSolar contracts, warranties, and questions to askOfficial consumer guidance on terms, promises, and responsibilities that may appear in a solar agreement.
Open solar guidance ↗Maine LegislatureSolar warranty statuteRead the state's statutory provisions concerning warranties for solar energy equipment.
Read the statute ↗Sources and methodology
How this page handles Maine information.
What is included here?
Government sources come first. Current local reporting is identified as reporting and linked directly. The page does not treat a complaint count as proof of a violation or outcome.
Does this page determine who is right?
No. It is a public-source research page. It does not interpret a contract, evaluate a claim, or decide whether any person or company violated the law.
Public-source research help
Still need help locating the record?
Use the question form with your Maine town, the company involved, and a brief description. We can help identify relevant public records and official sources. Do not send account numbers, passwords, government ID, or unredacted contracts.